Hotel la Pergola

Hotel La Pergola was blocked for wedding guests and we were there 3 nights ($1200) the end of September. The good things...location was good, had parking (for a fee) and the breakfast was good. Communication was very good prior to our arrival however our stay was not the best. We were greeted outside by a friendly gentleman who helped us with our car. Reception was ok but not very welcoming. The rooms were quite small so very crowded for our 3 person set up. Linens were old and pilled. Most importantly, the air conditioner did not work. It made noise but nothing really came out of it, certainly nothing cold. I reported it and they was told a repairman would come out. The staff did not communicate it wouldn't be fixed that day so it was a very warm night. Repairman in the early afternoon and said it was working...it wasn't. Our friends rooms were very cold so I knew this was a lie. I went down and asked for a fan and reluctantly, she went to a closet and took out a rusted, dust filled fan. Fortunately, she cleaned it and brought it up to to us. It really helped so i was very happy about that. Charged one euro for an 8 oz cup of ice. Would never go back and I do not recommend. Way overpriced for the quality of the hotel.

We absolutely loved our stay at La Pergola. The location was amazing and quiet. The hotel was clean. Staff were friendly. What we appreciated most about the property were the little amenities such as the pool, breakfast, and the shuttle to downtown Sorrento in the afternoons. Highly recommend.

Having stayed at a few “4 star” hotels in Sorrento, this one is at the bottom of those. The main reason is we booked our rooms for 1 night because we were staying in town a little longer than planned. So all we really cared about was getting a good night’s sleep. Unfortunately, none of us got any sleep. This was a very loud hotel, but not because of parting or anything, but because of the hotel itself. All night we could here doors in the hall, doors in neighboring bathrooms, doors above us… our own doors were very loud opening and closing… toilets are very loud flushing… So all night it was slamming and flushing to a point where we each would wake up startled by it. Everything else was fine, but when the main point of a hotel is to have a place to sleep, and we didn’t get sleep, then it’s not a great experience. I’d suggest paying a little more for one of the bigger hotels near the water or main square. The nights before we paid a little more and got rooms more than twice the size that were very quiet and had more immediate access to everything in town. If you REALLY need a place to stay and this is your budget, it’s fine. It was clean and the front desk person was nice. But I’m glad we only stayed one night because it was a hard bed with slamming and flushing all night.

The staff was super friendly and very helpful. overall the place is not so far from city centre.

Just returned from a 7 night stay at the Hotel La Pergola. I booked this hotel for myself and my mum, and as another reviewer mentioned, was slightly hesitant after some of the reviews left at the end of August. We arrived at the hotel about 2 hours before we could 'officially' check in (due to an early flight time) but the two women working reception were kind, knowledgeable and accommodating. They took our passports and stored them safely away (I think each pigeon hole may even have been locked, but I could be mistaken). Luckily, our room was ready early, which was a lovely surprise. The AC worked perfectly and we had absolutely no trouble with the temperature, even my mum, who suffers from the odd hot flush, was very happy. The rooms are basic but comfortable, and are cleaned every day by a wonderful and friendly group of cleaners. Breakfast was fab, a classic continental but had things to suit everyone. After 7 days I think I had eaten enough ham and cheese, but that's purely personal. The hotel is a little walk into the centre of Sorrento, around 15 minutes, but honestly in the heat of the day it feels more like 30. The hotel have obviously tried to combat this by putting on the shuttle bus, run by Tony who was lovely, but there is a large portion in the middle of the day where it doesn't run (from 12:30ish to 6pm), meaning there were a couple of long walks back to the hotel - however we made it work and it wasn't a problem. Gorgeous sun trap roof terrace with a covered area that was literally empty apart from me and mum, which was a real treat. The gentleman who worked the reception at night and tended to the breakfast was really friendly and personable, and made our stay really enjoyable. Overall, really good stay, location slightly further out than I would stay again, but that's personal preference, and forgot to mention the Hotel's Restaurant, Cafe Latino - set back from the Corso Italia under a blanket of trees, it was wonderful. Staff were kind and food was amazing!

The first thing to say is that we really liked this hotel. I'll admit that I was a little apprehensive after reading some of the recent reviews, most of which I feel are unfair based on our recent experience. We made very welcome from the time we set foot in the hotel and everything was explained clearly. Yes, the passports were taken from us, as mentioned before but I personally can't see the problem with this. Our room was set up as triple and was located at the from of the hotel, looking out towards he sea and hills. It was quiet and the room was very clean and the beds super comfortable. The breakfast was excellent. There was plenty of choice and everything was well presented. Although I don't know his name, the gentleman who worked the reception at night and then did set up the breakfast in the morning could not have been more friendly and welcome and deserves a special mention. There is a free shuttle service into Sorrernto which is run by the delightful "Tony", a nicer, kinder person you could not wish to meet. Thankyou Tony. All in all I we could not have had a better 4 night stay at Hotel La Pergola and would not hesitate to return. Thankyou to all the staff for making our stay so enjoyable.